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Receiving & Moving Items at the Venue

Loading & Unloading

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  /  Exhibit  /  Loading & Unloading

Loading & Unloading

Designated Dock Access for All Equipment & Materials

All loading and unloading must take place through the show’s assigned loading dock(s). These areas include roll-up doors that can accommodate large or oversized items such as vehicles, machinery, and heavy display components.

Exhibitor Guidelines

Please Note:

  • The lobby may only be used for hand-carried items and requires advance approval.

  • Any material needing a cart, dolly, or wheeled equipment must go through the dock.

  • Unauthorized vehicles left in loading areas will be towed at the owner’s expense.

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Shipping & Deliveries

Inbound & Outbound Shipment Guidelines

The Convention Center accepts shipments starting three business days before your event. Earlier deliveries must be approved by your Event Manager and may incur storage or handling fees.

Inbound Shipments

  • All packages must include: Attn: EVENT NAME

  • Palletized shipments requiring a pallet jack or forklift may incur labor charges.

  • Convention Center staff will deliver shipments directly to exhibitor booths.

  • Exhibitors do not need to be present during delivery.

Outbound Shipments

  • Exhibitors are responsible for packaging all outbound items.

  • Carriers must be arranged directly by the exhibitor.

  • All return shipments must be properly labeled before leaving the building.

Contact Venue Staff

Our Team is Here to Help

If you need clarification on timing, shipping, or dock access, our venue staff is here to help.

Submit RFP
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Loading & Shipping FAQs

Questions About Dock Access or Delivery?

What information should be included on my shipping label?

What happens if my carrier arrives after my event has ended?

Can shipments be sent to the convention center after the event has started?

Does the convention center provide equipment for moving materials?

Can personal vehicles use the loading dock?

What if my shipment arrives damaged?