Exhibitor Guidelines

Storage Space

The Three Rivers Convention Center storage space is limited; therefore, the facility cannot receive goods prior to move-in or store them past the contracted move-out time. Goods arriving prior to the authorized move-in times will be refused and required to return at the scheduled move-in time.

Alterations, Defacement, or Damage of Premises

Each licensee shall accept the premises in the condition they find them and shall return the premises in the same condition at the conclusion of the period of the Use Agreement. No alterations or changes to the property are allowed without the prior approval of the General Manager. Alterations include but are not limited to movement of interior plants, movement of equipment, and relocation of furniture.

No Smoking

By law, smoking and vaping are prohibited at all times in the Three Rivers Convention Center and within 25 feet of any entrance or air intake.

Animals

With the exception of service animals and animals participating in contracted events such as dog or cat shows, animals are not allowed in the Convention Center without prior written approval from the Event Manager.

ADA Compliance

The Three Rivers Convention Center is ADA compliant, including a ramp that is available to access stages. The ramp will not be installed unless requested. There is no charge to install the ramp.

Donations

No collections or donations, whether for charity or otherwise, shall be made, attempted, or announced without written approval of the Convention Center's General Manager.

Booth Activity

Painting of any kind within the Three Rivers Convention Center is prohibited. Exhibitors may not glue, tape, nail, or in any way affix to any interior or exterior surface of the Three Rivers Convention Center.

Food Sampling

• A full list of exhibitor booth food and beverage services—everything from nuts and coffee to finger food, sandwiches, and heavy hors d’oeuvres—is exclusively available from the Convention Center. This service can be a great advantage to exhibitors.
• Any exhibitor interested in distributing their own food or beverage must be the manufacturer of said product or be exhibiting in a food or beverage-related show. Only “bite size” samples of no more than two (2) ounces of food or beverage may be distributed by exhibitors. Exhibitors cannot participate in cash sales of said product during the show.
• Any products that are sold for off-premise consumption must be packaged to discourage on-premise consumption.
• All persons dispensing products must have proper food handling permits for the city of Kennewick and state of Washington.

Helium Balloons

Helium balloons are prohibited unless a helium waiver has been signed by the contracted client and is on file with the Event Manager. This waiver acknowledges that bringing in helium balloons may result in additional retrieval, removal, and cleaning charges. The responsibility for all charges incurred in relation to helium balloons will be the clients. The Convention Center reserves the right to be the sole provider of retrieval, removal, and cleaning services.

Aisle Ways & Exits

Aisle ways and exits must remain clear and cannot be obstructed in any way during show hours. Please do not throw trash generated during show hours into the aisles.

Basic Rules

Basic rules for load-in and load-out:

• STRICTLY ENFORCED: For safety, children under 16 are not permitted on the event floor during move-in and move-out.
• No consumption of alcoholic beverages.
• No horseplay, practical jokes, throwing objects, or display of unsafe objects.
• No use or possession of illegal or controlled substances.
• No speeding or reckless use of vehicles, carts, or equipment.
• Proper footwear must be worn at all time.

Shipments & Deliveries

• Deliveries will be accepted 3 business days prior to your event. Deliveries before this must be approved by your Event Manager and may be charged a storage and handling fee.
• All packages should include Attn: EVENT NAME.
• The Exhibitor is responsible for packaging shipments, making arrangements with carriers, and applying proper labels for any shipments leaving the convention center.
• Any palletized shipments that require use of pallet jack or forklift may acquire additional labor charges.

Loading & Unloading

Loading in and loading out must be done through the designated loading docks assigned to the show. Loading in and loading out through the Convention Center lobby is strictly limited to hand-carried items only and must be approved in advance. Materials that require the use of a wheeled apparatus must go through the dock area. Loading docks are for loading and unloading only. All unauthorized vehicles left in the loading area will be towed away at the owner’s expense.

More about loading and unloading →

Carts

Limited carts are available for exhibitor use on a first come, first served basis. It is best to bring your own cart. Use by Convention Center staff precludes use by exhibitors.

Vehicles

Exhibitor-owned or leased vehicles are NOT allowed to drive onto the exhibit floor to unload or load without prior approval from show management. Access to the exhibit floor for tractor-trailer trucks, cranes, etc., must be arranged in advance through show management. No vehicles with studded tires will be allowed inside the building.

Storage Space

The Three Rivers Convention Center storage space is limited; therefore, the facility cannot receive goods prior to move-in or store them past the contracted move-out time. Goods arriving prior to the authorized move-in times will be refused and required to return at the scheduled move-in time. All freight must be handled through the general service contractor who will deliver it to the facility during the approved move-in time.